No service in Colombia...ALL40 activated, called Koodo, no help, can't get in touch anymore, tried every international prefix,...Help!

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  • Updated 2 years ago
No service in Colombia...ALL40 activated, called Koodo, no help, can't get in touch anymore, tried every international prefix, nothing works...Help!
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Patricia

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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Try going into your network / cellular settings and turn on roaming.
Also Have you enabled pay-per-use international long distance and international voice roaming in self-serve? Then restart your phone and pull out your sim card and back in?
(Edited)
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Dennis, Mobile Master

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You may need to manually select one of the partnered Roaming networks.  These are the networks with roaming agreements with Koodo