No service in certain areas/towns

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  • Updated 4 years ago
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I had to upgrade my phone to a Motorola Android due to the towers were being dismantled or outdated that my old phone used to pick up the receptions from. I live in Aroland just in the outskirts of the Greenstone community. Now this phone only works in Geraldton, Ontario which is 80km away. Is this ever going to get fixed? Do we still have to our monthly plans for a service that does not work for me. P.s. This phone does not even work in certain towns when I travelled to Sault Ste Marie Ontario
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Joseph Baxter

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Posted 4 years ago

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Hi Joseph, according to our coverage map, there is indeed no network available in your area: I suggest that you contact us over the phone at *611 or 1-866-995-6636 (option #5) so we can review your options. Thank you!

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