No service for no reason

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  • Question
  • Updated 8 months ago
i don't have any service since 2 hours even if i restart or shut down my phone many times. I need my phone to work. I need help now please. LG G5
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Étienne

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Posted 8 months ago

  • 1
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Allan, Mobile Master

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Do you have any outstanding bills that still need to be paid?
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Dinh, Mobile Master

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Could you log in into your selfserve and see the account was active?
if your account is active I would try to take out the SIM and test with another phone to see if the SIM was the problem.
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Étienne

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My bill is paid yes and i took out my sim and nothing happen. I don't have other phone to test the sim
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Étienne

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No airplane mode and i don't have any koodo store in my town
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Étienne

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and I cannot call them because.... NO phone
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Dinh, Mobile Master

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Oh, did you check if your area was covered by telus/bell network?
Koodo SIM could also be acquired through bestbuy, wowmobile, themobileshop. If you live close by those shops, you could ask them to check your SIM again, and get a new SIM if needed.
You could also order online.
(Edited)
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Allan, Mobile Master

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Type your address in at the link below and see if there are any towers close by.
https://www.ertyu.org/steven_nikkel/c...
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Robert, Mobile Master

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You can always call them at their toll free number suing Skype for free or contact them @www.m.me/Koodo