No Service

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  • Question
  • Updated 9 months ago
I have an HTC M8 and I have been without cell service for 24 hours now. WIFI still works but I can not send or receive calls or texts. I have restarted the phone and taken the card out a few times but now luck. I am well within an area that gets service.
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Nicole Hardill

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  • Frustrated

Posted 9 months ago

  • 1
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Dinh, Mobile Master

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Is your account in good standing? and the network settings was set to Koodo?
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David, Mobile Master

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Is there any message on your phone, such as 'No Service' or 'No SIM'?
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Nicole Hardill

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I am in good standing. I have two phones on this account and the other phone is not effected. I get a message of "your sim card does not allow a connection" and another message "koodo network is unavailable" 
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Allan, Mobile Master

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If you put that SIM card in the other phone do you get the same error? What about putting the currently working sim in your phone. Does that work?