no service

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  • Question
  • Updated 4 years ago
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My phone has no service since today morning. ( samsung S3 and kamloops). What should I do ?
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Lahana Ghosh

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  • frustrated

Posted 4 years ago

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Ivan, Mobile Master

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Try Chad's first answer here: http://community.koodomobile.com/kood...

If that doesn't work, power off your phone, remove the battery and SIM card, and then put them back in and power it back on. That can solve network issues.
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Lahana Ghosh

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That's the first thing I did. No result. :(
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Chad Burr, Mobile Master

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Things to try

Is your bill paid? If yes go to next step

Make sure you're not in airplane mode.

Works? No?

Shut it off, remove the battery and sim card. Reinsert and power back on

If works = no then goto...

Goto: Settings, wireless and networks, more, mobile networks, make sure "use 2g only" or "Use GSM only" are not checked.

Work? No?

Goto in the same menu as above select network selection. If it's in manual, switch to automatic. If it's in automatic, switch it to manual. Your phone will perform a scan and then present you a list of available networks. Choose Telus or Koodo.

If works = no then was there some error message?
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Lahana Ghosh

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Hi. Thanks. I tried going to mobile network settings it asks me to insert simcard to access
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Chad Burr, Mobile Master

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Check to be sure your sim is fully inserted.

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