No PIN for *611, can't log in to Self-Serve, and can't call out? Help!

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  • Updated 2 years ago
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I have a Samsung Galaxy S4.  I forgot to pay my bill so my service has been temporarily cut off.  I don't have access to another phone to call customer service and I can't call out.  All I want to do is get my account number so I can add Koodo as a payee for my online banking.  Oh, and I cannot log in to Self-Serve...
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Han C

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  • annoyed

Posted 2 years ago

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Danny

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should still be able to call *611
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Danny

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oh....  sorry.  I skipped over the fact that you mentioned that you can't call 611.
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Robert, Mobile Master

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You can call the toll free number from any public phone
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Danny

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or skype
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Han C

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I was able to bypass the pin entering on *611 which took me to the menu but they are closed.  I couldn't get my account number.  I am just going to call during their business hours tomorrow.  Thanks.
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Robert, Mobile Master

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Happy to help! Have nice holidays!

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