no more e-mail from koodo

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  • Updated 4 years ago
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i'm not a koodo client anymore, but still every month i receive my e-bill cause koodo owns me 9 dollars... i don't want it, i just want to koodo stop e-mail me, how can i do?
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cristina maggi

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Posted 4 years ago

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Yannick

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Hi Cristina, the best way is simply to call us directly. We'll send you a refund and it will stop the bills :) We can be reached at 1-866-995-6636. Choose the language then press 0 a few times and you'll be redirected to a representative. Thank you!

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cristina maggi

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thankyou for your answer, but i'm in Italy. do i pay if i call?
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Mayumi, Mobile Master

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I believe your phone company will charge you for a international call.
You can try to send them a email to get an advice.
https://secure.koodomobile.com/accoun...
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Scott Lougheed

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You may want to contact Koodo by phone to clear up the positive balance. This way you get the money you are entitled to, and also end your final ties with Koodo, and thus, hopefully end the emails.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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