No More Billing Notification?

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  • Updated 3 years ago
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Im not receiving my billing notifications even though my account settings show I should be receiving them. I used to get them until 2 months ago but now no longer get them. Is there a way to fix this?
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ghost guy

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Posted 3 years ago

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Hi, Ghost Guy
1. Are you all paid up to your services?
2. Did you ever ask Koodo to stop sending the notification texts?
3. If not, give customer service a call.
You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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Dennis, Mobile Master

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How are you getting the notifications before?

Did you check your spam mail?
Maybe change the setting?

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