No internet on my unlocked LGV20 help me please and walk me through what I need to do

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  • Updated 9 months ago
Need Help. I have an LGV 20 unlocked from sprint and currently using a T-Mobile Sim car right now however I am not getting any Internet 4G LTE on this phone can anybody help me and walk me through what I need to do
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Gino P

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Posted 9 months ago

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Dinh, Mobile Master

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Hello American, the first thing you have to do is to go to either Sprint or T-Mobile forum, and post the question there.
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Goran, Mobile Master

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Check your APN settings to make sure they match up with whatever it is for T-Mobile. You can try resetting network settings as well. You can create a new APN for T-Mobile and then restart your phone. If that doesn't work I'd suggest contacting T-Mobile support at that point.
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Gino P

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Ok how do you reset all this or add APN? I’m not that Savvy
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Goran, Mobile Master

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Here is for the APN: https://support.t-mobile.com/docs/DOC...

For resetting network settings go to Settings, backup and reset, reset network settings. It'll also delete any saved WiFi and BT credentials.

The T-Mobile link also has chat support right there if it doesn't work.