No internet connection

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  • Updated 4 years ago
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I transferred to Koodo because I heard good things about it. I can call and they can call me back and so are the messages. The problem though is most places I go there is no internet connection and the signal is weak. I have only internet connection when I use WIFI if I turn it off no internet even if my mobile data is on. How is that? Why?
My phone by the way is Sony Xperia Z2...
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Imelda Maslian

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Posted 4 years ago

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Scott Lougheed

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It is puzzling that even using wifi your connection doesn't work. You'll want to make sure your phone settings are configured properly and you haven't inadvertently disabled wifi or something along those lines.
For the cellular data, you'll want to double check your settings for the APN. they should be (Taken from Jonathan's post here: http://community.koodomobile.com/kood...):
Name: KOODO
APN: sp.koodo.com
Proxy: 74.49.0.18
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
MMS Proxy server: 74.49.0.18
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: No set
APN type: No set
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Imelda Maslian

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thank you so much...

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