No incoming

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  • Updated 3 years ago
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New phone yesterday will call out but no one can call in or text me
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Jennifer Dowe

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Posted 3 years ago

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BobTheElectrician

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Search your manual for "blocking mode".
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Curtis

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Hey Jennifer,

Did you transfer your number from another provider into Koodo? If you did, the transfer might still be in progress.

You can call us up at 1-866-995-6636 to check on the status.

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tlake

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Sorry this is off topic but....

Curtis.....is there an outage right now? I can't get a hold of anyone to find out and you're the first person I saw connected.
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Curtis

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Hi,

There's nothing reported. Have you tried restarting your phone yet? If that doesn't work you can talk to our Tech team at 1-866-995-6636 and choose option #6.

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tlake

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There is actually. I was finally able to get through to the Tech team (since my service is extremely intermittent) and they said there are issues reported and its being worked on. Its not a phone issue as all phones in the house are doing the same thing and we've power cycled them all.

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