no data

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  • Question
  • Updated 3 months ago
my wifes phone stoped working and mine when i got home
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Brent Caplin

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Posted 3 months ago

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Allan, Mobile Master

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Is data the only thing not working?
Have you tried restarting the phones? Are your bills fully paid?
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Timo Tuokkola, Mobile Master

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If it's only data, it's there any chance the phone connected to your home wifi and that's what's not working? Does days work when you leave the house?
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TJ Smith

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do a power cycle (turn OFF and ON) to reset your network connections. If you both are on WiFi when experiencing lost of connection; maybe your Router or Modem glitch and don't send out a "valid IP address". I'll tell you to reboot both boxes (Modem and Router).

Cheers mate