No data connection on HTC Desire 320

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  • Updated 3 years ago
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I bought an HTC Desire 320 when my s4 crapped out, I put in my Koodo sim card and checked the APN settings and anything else I could think of and the data connection does not work. I have reseated the SIM card and rebooted the phone a dozen times and nothing. Then I switched the SIM cards with my other Koodo phone and magically I had a data connection on both phones. But when I swapped the SIM cards back there is still no data connection on the HTC. Is it possible that the SIM card is not compatible with that phone? The data connection is turned on but in About phone/ Settings/ status it shows disconnected.
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Chris Johnston

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Posted 3 years ago

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Bernard, Official Rep

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Hmmmm...this would be really hard to diagnose online Chris. Both phones take a micro SIM card and you pretty much tried everything. If you have a Koodo store nearby you I suggest you take it in they likely be able to help. 
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Spence

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Where did you buy the HTC from ? Koodo ?

and make sure the phone is NOT set to 2G as Koodo does not have 2G
(Edited)
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Chris Johnston

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Phone was purchased new at Walmart. It was a Telus phone.
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Spence

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Check APN settings again to make sure are exactly correct;
Link to Koodo APN settings  http://help.koodomobile.com/plans-add-ons-data-and-other-services/data/how-do-i-setup-data-on-my-non...

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