No connection

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hi,

I just bought a new phone - when I left the mall it was working. I made a outgoing call to a friend. After I hung up with her and tried making another phone call, it just wont connect. I can't log onto the internet either. Just wondering if it is something on my end or yours. Please let me know! thanks.
Photo of Kelsey monnelly

Kelsey monnelly

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,758 Points 100k badge 2x thumb
Try Rebooting the phone

Then try Settings>Cellular>Cellular Data Network>Reset Settings

Then try holding the Power and Home button until you see the apple logo, then release
Photo of Kelsey monnelly

Kelsey monnelly

  • 80 Points 75 badge 2x thumb
thanks :) it worked!

This conversation is no longer open for comments or replies.