No confirmation email?

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  • Question
  • Updated 2 years ago
  • Answered
I ordered a new iPhone SE yesterday with a credit card and received an order number post-purchase but have yet to receive an email. My credit card has not been charged yet and I am wary of attempting to purchase another one in case the first one is just delayed and then I have 2 phones on my hands.
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Nolan Park

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Posted 2 years ago

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Ivan, Mobile Master

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Try sending an email to koodo.webstore@koodomobile.com.
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Robert, Mobile Master

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Also, you can call them at this number: 1-844-566-3697 (Tuesday to Friday 3pm - 9pm EST)

Hope that helps :)

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