No bills received

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  • Question
  • Updated 10 months ago
  • Answered
I have not received  koodo bills for two months. Even when i am not selfserve there is no balance showing. How come nothing is showing up? If for some reason  I have received texts. I have been in area without reception for 1 month.  
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Joshua Heard

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Posted 10 months ago

  • 1
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Paul Deschamps, Mobile Master

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Hi Joshua, is your phone working still or have you been cut off?
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Bernard, Official Rep

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@ Joshua, I can only see an account (associated with the email you used here) that was deactivated by you back in May. This would explain why there are no bills.