no 25 % walmart employee discount received yet its 3 month already and i am in plan

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

i am a walmart employee and i took the new plan with phone from koodo at walmart communication department in may. I know walmart employee gets 25 % discount and that is what was written in the documents that i received. But now i have already received my third monthly bill still there is no 25 % discount. I think this is taking longer than usual. Can some one look into this?
The plan i purchased was $45 plan with samsung mini S3 and it was purchased at walmart square one mississauga.
Photo of Vikram Trivedi

Vikram Trivedi

  • 70 Points

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
This is a community full of helpful customers and as customers we have no access to your account. You'll need to call in to koodo and have a rep take a look. 611 from your phone
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Vikram,

Are you sure you get your employee store discount on a month by month plan? I understand getting the discount on your phone purchase, but not the actual phone plan. Since you are looking for an employee discount through walmart, I would contact your person who is in charge or pay/benefits at your store or your manager. They will be able to assist you and guide you in the right direction.
Photo of Camilo_A

Camilo_A

  • 31,746 Points 20k badge 2x thumb
Hi there...

The discount is not applied automatically just because you work at Walmart, you need to follow some steps to obtain the rebate...

Speak with your manager, there is a form and documents to be attached... Once that is ready you will send it to Koodo and they will apply the discount...

Enjoy!!!
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
thanks. That new information you just added is really valuable

This conversation is no longer open for comments or replies.