Nexus S died and when it turned off half of my apps were gone

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  • Updated 5 years ago
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My Nexus S phone malfunctioned somehow. It died yesterday and when I turned it back on after plugging it in, it showed me a screen I had never seen before saying "Welcome to Nexus S" where I had to sign into my google account, but it was also giving me tons of pop up errors saying my SwiftKey3 app wasn't working so when I logged in, I removed and reinstalled it on my phone, because I like the app and have never had problems before, but now I've noticed that at least half my apps are no longer installed on my phone for some reason. Has anyone had any similar issues? I called customer service and they said it was likely a hardware issue but the warranty on my phone expired. She said I could factory reset it, but I don't know how to transfer my stuff onto my SD card
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EvaniaS

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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The Nexus S doesn't take an SD Card so you can't back up to SD Card. You can't really save your apps anyways so just back up your contacts & photos to your Google Account by going into settings & scroll down to your Accounts, click Google and make sure what you want to sync is checked off. Then click sync & all that info will be saved to Google servers.
, Do a complete factory reset of the phone & then when you sign into your Google Account again it will all come back onto the phone.
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MykeC

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To addon to KID's post, any apps that you download would be saved in your download history in the Google Playstore :).

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