Nexus 5 Reception

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  • Updated 4 years ago
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Hi,

I just got a Nexus 5 from kijiji, it does not seem to have any damages or water damage however I am getting an orange reception bar for my network and a wifi. At home I cant even connect to the wifi.
My service however worked perfectly well on my previous phone Samsung galaxy s2x

Any help is much appreciated.
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David Park

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Posted 4 years ago

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Chad Burr, Mobile Master

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Try restarting your router and see if the problem persists
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David Park

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I will give that a try when I get home however wouldnt my mobile network be unaffected by the wifi reception?
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Zaphod Beeblebrox

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That is correct.
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Dennis, Mobile Master

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Just quickly check and make sure your phone was not reported lost or stolen.

http://www.protectyourdata.ca/check-t...
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David Park

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I just checked and it says it was not reported as lost or stolen
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David Park

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Could it be a SIM card problem?
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Rocky Balboa

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Try a factory reset on it. Seems as though the wifi in the phone is not functioning like it should. Can you connect to any other wifi hotspots other then at your house?
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David Park

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I have tried factory resetting it multiple times however it cannot connect in my home I can connect to my school wifi for a limited time however it is very slow. For my home it keeps stating authentication error and the bar drastically decreases when I am about to connect then goes back to max when it is not connecting to it.

Also is the bars on the signal strength for wifi and the mobile network suppose to be orange?
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Chad Burr, Mobile Master

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If someone with a stock Koodo sold nexus 5 could check the baseband and make sure they match. You may have a baseband (modem) from outside of North America. There's no way to know without checking a stock unit.
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David Park

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Is there no solution for this then? Apparently it worked quite well on Bell's network
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Chad Burr, Mobile Master

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Do you have the box? The should be a code on it d820 or d821.
0= north America
1 = European
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David Park

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the phone and the box say the model is d820 so its should be the american one
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Chad Burr, Mobile Master

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Hopefully someone will chime in with the correct baseband version so we can be sure wait wasn't altered. If not..you may be looking at the reason for the sale of the phone.
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rikkster, Mobile Master

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The D820/D821 KRT16M modems have matching md5 sums.This means D821 users can flash D820 modems. Since they are the same modem, you could try flashing a different radio image to see which performs best. I don't know your level of technical expertise, but I've provided a couple of links that should shed a little more light on the subject.

D820
GSM: 850/900/1800/1900 MHz
CDMA: Band Class: 0/1/10
WCDMA: Bands: 1/2/4/5/6/8/19
LTE: Bands: 1/2/4/5/17/19/25/26/41

D821
GSM: 850/900/1800/1900 MHz
WCDMA: Bands: 1/2/4/5/6/8
LTE: Bands: 1/3/5/7/8/20

M8974A-1.0.25.0.17 (KRT16M) works with both D820 and D821, you could try D820 KOT49E (4.4.1), M8974A-1.0.25.0.23.

http://forum.xda-developers.com/showt...

http://downloads.codefi.re/autoprime/...

https://developers.google.com/android...

Edit: This is also OS dependent (Kit Kat 4.4 or 4.4.2)
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David Park

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Would this involve me rooting the phone? and wouldnt that void my warranty?
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Chad Burr, Mobile Master

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You've already mentioned that the device had been rooted and unrooted, once it was rooted the warranty would be void. Did the seller give you the bill of sale?
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Chad Burr, Mobile Master

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Also I don't believe the warranty is transferable from the original purchaser
I may be wrong since this is a nexus device but I don't think I am
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David Park

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It was purchased from a third party retailer with extended warranty, I do have the receipt as well
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Paul Deschamps, Mobile Master

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What 3rd party retailer was it ?
What's the model # ? If you don't know go to settings - about phone - regulatory info and I will show beside IC

Here's the other info you should be showing


If you don't have the same model here D820 then you have the European model.
(Edited)
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David Park

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Thank you everyone for your help, so despite having orange bars I seem to receive all my texts and can browse the internet with a little difficulty (However my texts and calls are working quite well). My wifi was connected through using the WPS security bypass and for some reason my signal bars and wifi bars only turn white when I am connected to the wifi at home

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