Nexus 4 - SIM only working sporadically and 3G only 2 bars

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  • Updated 4 years ago
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My husband and I both have Nexus 4 phones. We bought them last September directly from Koodo, so not a year old yet. My husband was out of the country for almost 2 months and left his phone home and it wasn't turned on. He came back a few days ago, turned on his phone and the 3G isnt connecting correctly. Sometimes it will connect to 3G, but even then he is only getting 2 out of the 4 bars, so not a great connection. Sometimes it wont connect at all, and indicates on the lock screen "no service - emergency calls only".

I tried my sim card in his phone, and the same thing happened. His sim card in my phone was fine.

Thoughts?
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claramcarey

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Posted 4 years ago

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Daniel Kim, Mobile Master

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try rebooting your phone or resetting network settings by going into settings>wireless and network>mobile networks>Access point names> reset to default. Sometimes a little refresh can solve issues like this.
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claramcarey

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Yeah tried rebooting, even in safe mode and then back to regular reboot, nothing.

Did what you indicated, but no change either. Thanks for your suggestions though!
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rikkster, Mobile Master

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