nexus 5 is stuck in emergency mode.

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  • Updated 3 months ago
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My new nexus 5 is stuck in emergency mode. It seems to have done this spontaneously. Any known how to get it out of emergency mode?
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Posted 3 years ago

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Chad Burr, Mobile Master

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Can you check

Settings.. About phone. And see if your imei # is all zeros?
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Tracey Richardson

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cant get into settings
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Tracey Richardson

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stuck in emergency mode how do i
get out
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Dinh, Mobile Master

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Hi Tracey,
What has happened before it?
Did it show emergency call only? or it showed recovery mode?
Check out this video for getting out of recovery/Restore/Hard reset mode: https://www.youtube.com/watch?v=mHJV_UprpE8
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Tracey Richardson

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i need to enter a pass word that i dont have
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Goran, Mobile Master

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What phone do you have. Did you buy it just now and it's doing that or did you own it for a while? We need more details please.
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rikkster, Mobile Master

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The problem you describe seems to be widespread according to this article, http://bit.ly/2H4sZfT with no apparent fix available. The Nexus LG 5 was a phone released back in November 2013.

If you purchased this phone recently and you have not gone past the 15-day return policy, (which most reputable retailers honour), I would suggest returning the phone for a full refund or exchange it for some other phone. 
(Edited)