Nexus 5 camera strip

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  • Updated 2 years ago
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Hi there.

I've just purchased a new Nexus 5 online, it's working perfectly.
When I took a closer look at the rear camera I found a white strip, like a tag that's woven within the rim of the camera pointing towards the top edge of the phone.

Never seen it on other Nexus 5 devices. Should I be removing this, as it doesn't seem to be affecting the lens. Camera action is normal.

Thanks!
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Judas Iscariot

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Posted 2 years ago

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Tayeb A, Employee

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Hey Judas,

Could you share a screenshot please? All Koodo phones are offered with a 15-day money back guarantee (http://koo.do/Jc3k7s). You can visit the Nexus Help page for specific assistance with the Nexus series. Here's the link: http://koo.do/1RreFyd

Hope this helps!  
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Chadwick, Mobile Master

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If its on the outside, you can remove it, Its just like a screen protector. You can also leave it on as it wont impact picture quailty that much. If it is on the outside , i would take it off tho.
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Judas Iscariot

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I'm gonna take a closer look. It doesn't seem to be affecting picture quality though
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rikkster, Mobile Master

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Zooming into your picture, I can see the edge of film used to protect the camera lens during shipping. Here's a video, fast-forward to 2:58 and you can see the protective film being removed.

https://www.youtube.com/watch?v=RmCBT...
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Judas Iscariot

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Awesome. Thanks a lot rikkster!
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rikkster, Mobile Master

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You're welcome, Judas!
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Chadwick, Mobile Master

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Would be very hard to screenshot the back of the phone :) But if its a sticker covering the back camera, or a piece of plastic, then yes remove it. Dont do any invasive removal, but if its something just sticking there, yes remove it.

If its inside/attached to the lens itself, then return the phone as it shouldn't be there. It should be just like any other rear camera on any other phone

best of luck!

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