Nexus 5, 4th time to repair shop (under warranty), spontaneous reboots.

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  • Updated 3 years ago
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I get spontaneous reboots, a couple minutes of use, then a crash and boot untill verifying apps, then it crashes during that step and eventually it just hangs on google screen.

Nexus 5 going back for repair for the 4th time in less than 2 months with this issue. At least it is under warranty, but I have wasted hours on this.

I have attempted hard resets via the boot screen (power + volume down > recovery mode > power + volume up > reset etc.)

In the previous 3 repairs they say they have replaced the main board, then repaired it, then replaced the power button and charge port and done fresh installs each time.

I am sick of this, any wizards out there know a possible solution?
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East End Tony

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Posted 3 years ago

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Robert, Mobile Master

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There is no such as a wizard to miracly repair your phone. I'm pretty sure it has a problem and it's a faulty phone. Ask them to give you a new one. No one should send a phone for repair four times...
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Yannick

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Hi there, this is indeed concerning. Can you send us an email using this link: http://koo.do/11eMLdy? Please select "Social Media" as a category so we can find your email faster. That will give us access to your account. We'll have a look into it and we'll get back to you :) Thank you!

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