Nexus 4 issue - There is no audio with phone calls, the headphone jack only works from time to time - any advice? thanks :)

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  • Updated 3 years ago
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Christina MacInnis

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Posted 3 years ago

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Dennis, Mobile Master

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Does audio work with music or videos?
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Christina MacInnis

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Audio only works with music or videos sometimes :(
we ended up getting a samsung galaxy last night :)
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Suzie Cameron

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Hi I am having the same issue same phone, nothing with the jacks either when trying to phone out or calls coming in!
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Mark Cheney

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FIX/MAYBE. I dont know if my phone is fixed just yet but I saw a post on another forum that said to delete the Google play services cache in setting>apps>Google play services (under downloaded on mine, not running) >clear cache. I also went to manage space( right where I clicked clear cache) and clicked clear all data. Reboot. And This has seemed to do the trick. Good luck hope this works for you.
1 setting>apps>Google play services (under downloaded on mine, not running) >clear cache.
2 manage space>clear all data(won't break ur Google play either)
3 reboot
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Christina MacInnis

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We ended up calling Koodo and as the phone was over 1 year old we would have to send it out for repair at our expense - we ended up buying the samsung galaxy 3 last night!

To Mark Cheney - thanks for the response - will try and let you know if it worked!
thanks!!!

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