New to cell phone technology, help!

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I am a senior and wish to get rid of my land line. I want a basic phone with texting ability. Not interested in internet etc. Also want a plan that will allow others to call me without being charged, unlimited daytime/week-end minutes. Help, all this technology is mind boggling.
Photo of Catherine Munroe

Catherine Munroe

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
I'd go with the talk/text $50 price plan. Unlimited minutes/canada wide calling,call display,voicemail,unlimited text.You can also port your Lan line # to your cell # if you wish. We'd need the account # of your home phone provide and generally the port takes 3 business days. Also, You'd have to call in to customer service to request this.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
I've done landline ports before (but they are rare) and I don't think they need to call customer service. If so, then the rep can call their channel support in store to get it done too.
Photo of Yannick


  • 43,998 Points 20k badge 2x thumb
Hi Rocky, Jonathan is right! No need to contact us to request a port of a land line number. Thank you!
Photo of Chris Petersens

Chris Petersens

  • 47,246 Points 20k badge 2x thumb
I assume you do have a computer though since you posted here. You will need it to manage your account which mostly is done online.

From what I can tell you are actually quite comfortable with the online world, I don't know many seniors who would use a forumm like this to get advice. Good for you Catherine!
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 193,190 Points 100k badge 2x thumb
Also since you don't need Internet then when you sign up have them put a data block on your account so you don't accidently go on the Internet with your phone and rack up extra charges, it's very handy for those just learning about using a smartphone for piece of mind.
Photo of rikkster

rikkster, Mobile Master

  • 66,412 Points 50k badge 2x thumb
The most basic phone that Koodo sells would be the LG A341. No bells and whistles, just a basic flip phone that allows you to make calls and send text messages.

Personally and if you don't mind learning a little about smartphones, the Moto G by Motorola might be worth taking a look at. Texting with the LG above will require using the phones' dialpad to enter words. The text is tiny and usually hard to read. Newer smartphones use a touchscreen keyboard and you can increase the size of fonts (size of print) used for easier reading. The LG is limited in that regard.

The Blackberry Q5 might be another option, it has a physical keyboard and touchscreen combined, so you get the best of both worlds. All the devices I've mentioned are equipped with Wi-Fi except for the LG A341, which does not have Wi-Fi capability. With Wi-Fi, you can access the internet for free at many restaurants, hotels/motels or coffee shops.

If you run into any problems setting up your phone or have questions about getting around on it, we're here to help.
Photo of Catherine Munroe

Catherine Munroe

  • 80 Points 75 badge 2x thumb
Thank you so much for all the feedback! At least I now have a place to start. Happy New Year :) and thanks again.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Ask if the Kiosk has a live demo of a phone you are interested in so you can play with it a little before making a decision.

The other thing is you do have a 15 day buyer's remorse period so if you are unhappy with the device you can exchange it within that window.