new prepaid account issues

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  • Question
  • Updated 4 years ago
  • Answered
Hi I'm a new prepaid customer and am wondering if my phone is connected properly.I'm able to call out but I don't think people can take my calls or text messages.
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Josef Kuusic

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Josef,

It sounds like you might have ported in your number from another provider... if so it might take a little while for things to sort out - give it a few hours :)

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