New plan on old phone

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Hi, I am a Koodo customer and I recently got a new phone. I would like to use my old phone to set up an account for my work. We'd like the $29/month talk/text plan. I tried to do this online but was told that picking a phone was required. Can I not get a new plan on an old phone?
Photo of Jodie Adams

Jodie Adams

  • 70 Points

Posted 4 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,070 Points 100k badge 2x thumb
Just order the correct sim card. Then you can acitivate your plan over the phone with your old phone
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
If I'm reading this correctly, you want to add a new line to your existing account for your work but using an existing/old phone? So this is basically a SIM-only activation.

What you're asking can be done, but I'm not entirely sure it can be processed over the phone or online. You might have to visit a store.

This conversation is no longer open for comments or replies.