New Plan in Middle of Cycle...How Much Data?

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  • Updated 5 years ago
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Hi there! So I just switched from prepaid to monthly a few days ago. My plan includes 1GB of data. I have 9 days left before my first bill on 1 January. I understand that I'll be billed for January + the fraction of the days in December. I don't have to worry about my minutes being pro-rated; they're unlimited.

However, as data isn't pro-rated, I'm wondering how much data I will actually have access to. When I log in to self serve, I can see how much data I use per day and such (I HAVE used data, and it DOES show up), but the counter still says 0/1024mb. The messages and talk counters are filling up, but data is not.

I have used over 75% of the GB (as my lovely home internet decided to quit on me), but received no 75% warning text. Does this and the 0-level counter mean I have unlimited data until 1 January?

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Posted 5 years ago

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Daniel Kim, Mobile Master

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I'm pretty sure data does not get prorated.
I know it doesn't; I'm wondering if I have 1GB or unlimited until my billing starts.
Why is it not sending me warnings and updating the counter (it updates the usage, but not the bar of how much I've used out of my allotment) if that is the case?
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Zaphod Beeblebrox

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Log into your Self Serve for that sort of usage stat
I have logged into self serve! I can see my usage per day, but it still says I have 0/1024.
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Zaphod Beeblebrox

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That would mean that you do have unlimited data until the end of the cycle. There is usually a promo give for 10 days of unlimited data. Based on what you said, this seems to be the case.
Yay! Thanks!

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