New phone number

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  • Updated 5 years ago
  • Answered
I had a temp. Koodo phone number and today switched to my old Bell cell number. But, when I text, the recepients are still receiving the temp. number on their display. How can I change this? No one knows who is texting them !
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Mike Mercer

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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If you call someone and the temp # comes up on call display then the port just hasn't went through yet, it can take some time to go through after doing the process of porting.
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Mike Mercer

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Strange, because the old phone number was ported almost immediately this afternoon while with the Koodo rep at the kiosk.
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Sophia, Mobile Master

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Texting always takes a bit longer somehow, Mike, I ported a number and everything worked except text! Did you get it sorted now? Might actually take a while, so hang in tight :)
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Jorden, Mobile Master

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Since this is an iPhone it's an easy fix! Turn off iMessage, wait a bit of time (or reboot the phone if you want) and turn it back on. You'll be good to go!

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