New phone and sim problems

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  • Updated 4 years ago
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I received a new phone and sim card in the mail. I was not given a number and I can't call to register my phone because well its not registered to make calls. I can't do it online because it asks me for a mobile phone number, which i was not given.
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Colin Harkness

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Posted 4 years ago

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Jonathan I, Mobile Master

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So wait, are you new to Koodo or did you just upgrade your device? My guess is you're new to Koodo since you say you don't have a phone #.

Have you tried finding a store near you? They can set it up for you.
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Dennis, Mobile Master

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You will need to borrow a friend or family member's phone to call in to register

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