new phone

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I bought a new phone and want to switch my koodo number, etc. How do I do this?
Photo of Fiona Wheeler

Fiona Wheeler

  • 70 Points

Posted 4 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,246 Points 20k badge 2x thumb
You mean you want to keep the same number but want to transfer it to the new phone? Where did you buy it and why would the store do it for you?

You can swap your phone koodo self serve site. Just login to your account click on the Mobile Phone tab and then the Swap Mobile Phone link.
Photo of Mayumi

Mayumi, Mobile Master

  • 111,398 Points 100k badge 2x thumb
Or if it's Koodo phone to Koodo phone and use same size sim card, just move the sim card to a new phone.