New number

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  • Updated 6 years ago
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I have a new phone and number. My old phone was under my mom's name and my new one is under my own. My old phone has been cancelled, but how do I set up a new account for my current phone and close the old? It says I can't use my email address because it is already in use.
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Selena

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Posted 6 years ago

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Robert, Mobile Master

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Those things aren't unedr your control! You need to give them a call.
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Timo Tuokkola, Mobile Master

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Robert is correct. Customer service will need to detach your email address from the old account so you can use it to log in to the new one.

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