New customer phone questions

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  • Question
  • Updated 4 years ago
  • Answered
Hi, I am interested in your service, but I would like a phone that runs Windows Phone 8. Do you guys provide any options that I do not see on your website?
I do see that you offer a bring your own unlocked phone option. I have never purchased a phone this way before. Are there things that I should be aware of before I buy. I.e. do all phones work on your network? Do they all perform equally? Do you recommend any particular place to buy an unlocked phone?
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Jason Hayes

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Posted 4 years ago

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Jorden, Mobile Master

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Currently no Koodo does not offer any Windows Phone 8 devices, although they did offer the 520 and just because it's discontinued through Koodo it doesn't mean some locations don't still have stock (might have better luck checking outside the main stores at places such as Best Buy, London Drugs, THe Mobile Shop, etc.)

All phones will perform equally on Koodo's network, BUT you have to make sure they are compatible with Koodo's towers. Easiest way I know is to look the models up on Koodo doesn't have a 2G network so ignore those frequencies. You have to make sure it's compatible on 3G with 850/1900 mhz (both are preferable).

As far as buying second hand I also have never done it before, so there's some buyer beware there. I know there's some places that sell new unlocked phones online but again nothing to recommend here.