new cell phone

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  • Updated 4 years ago
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Hey, i configarate my iphone 4 because i change it with the apple care today and i dont have the new version in my last iphone so icloud said that i cant have my contacts. How can i have my last contact with my new cell phone?
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Myriam Sage

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Posted 4 years ago

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Daniel Kim, Mobile Master

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I'm not too sure what you mean by configurating your iphone 4. If you could be more specific about that, that would would help :)

However if you did sync your contacts with icloud in the past, on your new phone, try this:
Go to settings/icloud on your phone. Make sure you are logged with your apple id.

Contacts should be on, click on it to turn it off and choose keep (even though you show no contacts)
When the process is done go ahead and turn on contacts again, choose merge. All your contacts should show up if you had a previous backup to icloud.

I think the backup should still work even if your old phone didn't have the newest version of iOS. Make sure your new iphone is also updated to the newest version of iOS. If none of this works, come back and let me know, I'll try my best to figure it out