New Categories for Questions

  • 1
  • Idea
  • Updated 6 years ago
  • Not Planned
I was thinking that you could break down the question categories further on the Community Billboard.

Since a lot of people just want to know about one specific thing when they write in, would it make sense to break it down to equipment issues, billing questions, data, voice, and texting - I do not know if this makes sense for you, but I thought that I would put the idea out there.

Thank you
Photo of Dave

Dave

  • 7,814 Points 5k badge 2x thumb

Posted 6 years ago

  • 1
Photo of John Burke

John Burke, Mobile Master

  • 71,346 Points 50k badge 2x thumb
You mean in the "Topics" section?
Yeah I agree though just hope that wouldn't result in more double-posting if their question in a certain category isn't getting answered.
Photo of Dave

Dave

  • 7,814 Points 5k badge 2x thumb
True, it may lead to a lot more traffic - but I have noticed that most of the questions (except for the harder questions) are answered within a few hours or overnight if they are posted during the evening, which is really impressive

You know that Koodo is following this site - I have seen several company sites that exist but are not monitored at all - this one is definitely different.

This conversation is no longer open for comments or replies.