New Z10 no 10.3 software

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  • Updated 3 years ago
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I had an old Z10 and recently downloaded the 10.3 software but my phone crapped out. I now have a new Z10 but can't get the 10.3 software. I go to settings, software search and it says my software is current.
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Dale

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Posted 3 years ago

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Chad Burr, Mobile Master

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A bug was discovered in the 10.3 software that had a negative impact on the Z10 and the update was halted.

http://newsmaine.net/22667-blackberry...
(Edited)
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Dale

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So would that be why my old phone fried? It got the "Blue Screen of Death" about a week or two after 10.3 update.
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Chad Burr, Mobile Master

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I can't answer that, only BB would be able to say for sure what caused the demise of your device.
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Dale

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Any idea if there working on fixing the bug?
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Chad Burr, Mobile Master

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It's in Bb's hands so idk
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Raj Brar

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New update is coming out today. If you phone isn't loading, try connecting it to BB Link and updating it.
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Dale

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Got the update a few weeks ago, no problems so far. Too bad I lost my other z10 tho

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