New to Koodo- No Sim - Invalid Sim

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  • Updated 11 months ago
Switched from Telus month to month over to Koodo month to month. Using my existing Telus iPhone 6. Agent at Koodo store installed new Koodo SIM card. Within a couple hours I was on the Koodo system and everything was fine. By the end of the night I would have sporadic "no SIM card" messages. I reset the network settings, turned off phone. Both of which fixed the problem once each. This morning I was met by "no service". Living in town this has never been a problem. Reset the phone again. Performed an apple software update. Phone was then active again on the Koodo LTE network, within 20 minutes it says I have an invalid Sim. Any ideas what this problem is. The Koodo Telus agent installed the sim and activated my account in store.
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Chris Sykes

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Posted 11 months ago

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Allan, Mobile Master

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Could be possible that it is just a faulty sim card. You can take it back to the Koodo store and get them to test it for you and if necessairy give you a new one.