New Tab vs. Old Tab

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Can someone explain the cost difference between the new tabs and the old tabs? I really see no benefit to this new tab. In the old tab, Koodo paid off 10% (or 15%, or whatever) of the bill, that went to pay off the cost of the tab remaining. Now, the cost of the phone may be free, but the total cost is ultimately paid for by the customer, as the total cost is divided out by the number of months it is paid over (over 24 months). Are the plans cheaper now, that the customer is now essentially buying the phone and the company isn't paying towards the tab anymore? I'm on the old system, but quite curious as to the difference... it doesn't seem like a better system, but perhaps the plans are cheaper, to compensate?
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Jordan

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  • a little confused

Posted 3 years ago

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Chad Burr, Mobile Master

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Sounds like you don't need an explanation. You got everything right. The new plans supposedly include a discount because you're essentially buying the phone outright. Customers are now allowed to finance (interest free) up to 500$ towards a new phone. (360$ for normal tab) and pay it back over 24 months.

Current customers on the old tab must pay off existing tabs to take advantage of these new plans.

You can also keep your plan and just continue the way you were. Nothing changes until you buy (finance) another device from Koodo.
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Bumsly M. Lalonde

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that is NOT totally true.  I have an old plan... paid off my phone, got a new phone but can Not take advantage of the new plan UNLESS I pay it off AGAIN, and I believe give up the small tab status.   SO they make it sound good but there is definitely catches to it.  I want a higher / better plan to suite my needs but I'm not willing to pay off the phone again (less then 1 yr since last paid off and new phone added)
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Logan O

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The new tab is car payment style now and your guaranteed to have paid the tab within 2 year (24 months) or what Koodo specifies. For example the LG G3 is $50 if you pay an extra $15 a month on your plan for 24 months. The extra $15 a month for 24 months is a pays a total of $360 toward your tab which pays your phone off entirely. AND REMEMBER YOU CAN SWITCH DEVICES ANYTIME AS LONG AS YOU PAY THE REMAINDER OF YOUR TAB!
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Brent Devos

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The new tab is a complete waste, good job Koodo
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Dennis, Mobile Master

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Do you only wear Canadian clothes? Buy canadian foods? Shop at only Canadian stores?

Koodo stopped carrying it because sales were too low. Trust me if they made money they would carry it.

I mean why should a carrier carry a phone just because it's canadian when no one buys it
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Chad Burr, Mobile Master

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And it was BlackBerry that dropped the BIS requirement and some of the old BIS packages just aren't compatible with BlackBerry 10. I love how you blame the carrier for something completely out of their control.

Sent from my Z30 in my Volvo, in my shirt from Pakistan and my jeans made in Laos.and my shoes made in China.
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Stacey Bellamy

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I had a very lengthy conversation with a manager at Koodo today.  I have an old plan...2G of data and unlimited everything else for $60 a month.  I have been a customer for over 7 years, in no way are any of the new packages close to mine in price nor services. Even the manager was agreeing with what I was saying based on the great rate I currently have.  To keep myself and my entire family as customers...the manager managed to give me an increased Tab along with keeping my current rate! Thanks for your input
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Dennis, Mobile Master

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What do you mean by increased tab?
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acow8mylunch

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I had this debate with my local store long ago. The tab like all plans with all companies was just a trick with math. But... with the old plan 10% of my monthly went to paying my bill until paid and then became a savings account for the next phone which based on the quality of phones these days was inevitable. Now my tab is 0 so my bill has increased by 10% with no benefit to me. To get a new phone which I need just because the battery is toast and the charger contacts are worn I need to pay even more.
The advice from my local store- change providers. Koodo- make me happy :(
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liliana kamachu

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Nothing good for the customer with the new Tab!!! Neither the plans, nor the phones are cheaper. They are more expensive now. The customer just has to pay more. Before this change you paid nothing for the phone, if you stay with Koodo, being loyal customer until the balance reaches zero. Now, you pay for the phone with every month added amount to the bill, plus HST.  And, unfortunately, this is not the only change that adds to your bill.
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Mathieu, Mobile Master

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Quite honestly, I don't see that big of a difference. Now, instead of a 10% contribution, plans were lowered by 10%. You were really paying for the phone yourselve's all along, just now you see it as "Koodo dosn't pay i do it all myself". The old tab system just put the cost on your plans.

So in the end its the same, less hidden stuff more visible stuff and more control.
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kadie62

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Completely agree! Koodo is all about "no hidden fees". They are just trying to do more to back up their motto by taking the Subsidy cost that they included in the plan before (and most every other provider still does) by taking that Subsidy cost and separating it from the plan so you can visually see this fee on your bill. This is why most providers have 2 different tiered plans as well because if the full phone cost is under $500 or so dollars you are paying for a cheaper plan because you got a cheaper phone. If the full phone cost is over the $500 you have to be on a more expensive premium type plan for your more expensive phone. Koodo is just showing the phone cost to you that other providers build into the plan cost.
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casandra powell

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My plan is not 10% cheeper I just pay an extra fee for the phone I kept my same phone plan when I upgraded because mine was much better then the new ones and cheeper
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Martin Mroz

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if plans are cheaper, how come my plan which ive had for years is $60 and I get 6gb of data, but if i wanted 6gb now it would cost me well over 100$?
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Dennis, Mobile Master

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Cheaper than the current plans they had when they made the change.

No plans in the last 2 years are cheaper than plans from 4 years ago.
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Mathieu, Mobile Master

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Excuse me?
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Dennis, Mobile Master

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The thing I hate the most was that they took away the BYOD discount for those on the old tab and did not want to change.  

Even buying a phone with cash resulted in the loss of your BYOD discount if you had it
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Mayumi, Mobile Master

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I agree!
Funny things about "keeping my 10% discount" : 
if I buy a new phone outright from Koodo > You will lose your 10%
If I buy a phone elsewhere and use it with Koodo > you can keep your 10%
So,I feel like I get some kind of penalty to buying a phone from your own service provider...  :(
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LairdC

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Is that really true? Will I really lose my 10% if I decide to buy my next phone without using their tab?
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Mayumi, Mobile Master

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http://help.koodomobile.com/getting-started-with-koodo/the-tab-what-it-is-and-how-it-works/Can-I-kee...

This doesn't make sense at all (IMO).  
We should allowed to keep 10% if we didn't use their tab.  
(I understand you would loose your 10% if you switch to a new plan.)  
(Edited)
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Bernard, Official Rep

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You are right Mayumi! It doesn't make sense. Something must have been lost in translation. 
If existing customers buy a phone outright or bring their own and want to keep their old plan along with a 10% sim-only discount they definitely can. Have flagged this with the team and the FAQ will be updated. Thanks for the heads up!!
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Bruce Hennessy

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Also if you have a positive balance on the old system they stopped paying into it even though you have not changed your plan or phone so basically my bill for 2 phones went up 20%. Not happy with this new system of theirs
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Dennis, Mobile Master

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But it stops at 0. Instead of going to +150
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Bruce Hennessy

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So when it stops at 0 my bill basically went up 20 % because I am still paying them that 10% per plan but it's to no benefit to me no more positive tab should have ment a bill reduction of 10% and I would have been OK with that. This is not a good way to keep long time customers happy. Since I started with Koodo years ago I have not looked at other providers I was happy with their service but now I will start looking around to see what else is out there.
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Quinn Bailey

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I agree with Bruce. These changes are enough to make me want to start shopping around, whereas before I was very happy with the way things were.
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Dennis, Mobile Master

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Yes you should shop around always.  
The problem is that you will see with other carriers, that have the old subsidy system, their plans are higher with the built in subsidy.  So after 2 years, you are paying the same amount no matter who you go with.
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Bumsly M. Lalonde

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wind is starting to make progress 
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Ahmad

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The new tab is nothing more than a interest-free loan now. You're literally paying back every penny of it out of your own pocket. Like ew
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Chad Burr, Mobile Master

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I used to look forward to upgrades whenever. Tbh I'd probably not finance a phone through Koodo using the new tab. It'd be too costly on top of what I already pay for monthly service. That being said, someone who is new to. Smartphones may find this scheme appealing. But I do wish they'd go back to subsidizing devices.
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Dennis, Mobile Master

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I thought that all they did was bring the subsidy out of the plan so that it was transparent. Hence the lower plan pricing.
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Mathieu, Mobile Master

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It is what they did, the only thing they didn't take into account was that 10% discount on older plans. If they would of allowed my to keep a 10% BYOD discount with a new tab, even on older plans it would of made a lot more sense and would of kept the existing client base a lot happier. 
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kadie62

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Koodo is all about "no hidden fees". They are just trying to do more to back up their motto by taking the Subsidy cost that they included in the plan before (and most every other provider still does) by taking that Subsidy cost and separating it from the plan so you can visually see this fee on your bill. This is why most providers have 2 different tiered plans as well because if the full phone cost is under $500 or so dollars you are paying for a cheaper plan because you got a cheaper phone. If the full phone cost is over the $500 you have to be on a more expensive premium type plan for your more expensive phone. Koodo is just showing the phone cost to you that other providers build into the plan cost.
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Alex Siebert

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Please do go back to old system way better
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Todd Leblanc

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Jesus this is crazy the fact people think koodo gave you your phone with out you paying for it is absurd all they did was change the phone from incorporated in the out to it being separated on the bill
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Stacey Bellamy

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That's not true for me!  I have been a customer for over 7 years...I had a great plan....2G data and unlimited everything else for $60/mth.  Now they want to charge me $70 for 756mb of data and charge me an additional $24 per month for the phone?  cheaper??  nope
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Dennis, Mobile Master

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It all depends on what everyone is comparing.

If you are comparing the cost of plans only (No Tab) at the point when Old tab (March 2015) switched to the current new tab (May 2015), then the plans (May 2015) were cheaper (even with the price increase like 2 months later).

If you compare the plans from 4+ years ago to the current plans, then there is without a question that the old old grandfathered plans are cheaper.  Hell even if you compared those old grandfathered plans to the plans (March 2015) right before the Tab switch, the grandfather plans are still a lot cheaper.
In this case, the new plans (May 2015) are just not as expensive as the old plans (March 2015).

So everyone is correct
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Kakarot

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What Koodo has done is make signing up for services easier to understand for new customers but for the existing loyal customers who either signed up on a promo plan or were smart enough to track Koodos plans and switch to a good promo when they became available are loosing a lot of benefit.  For example, lets say I have the Double-Double promo that was offered awhile ago $56 unlimited talk & text and 2GB of data and I want a nexus 5.  

On the old system phone is $300 if I buy it out right I now get the 10% BYOD discount and pay $50.40 a month or it goes on the medium tab for $5/month and I now pay $61 a month.  

On the new tab system I can keep my plan but the phone is now $360 if I buy it out right I still pay $56/month or on tab for $15/month and pay $71 a month. 

If I switch to the "new cheaper plans" the same plan is $65/month if I buy it out right or $80/month if I put it on tab.   

Now I understand Koodo trying to make things more transparent and easier for the customer to understand which I do appreciate but now from my perspective as a loyal customer what is my benefit or incentive to staying with Koodo? and where are the so called "passed on saving"?  
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Mike Pulice

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When your Tab Reaches Zero instead of going in the positive (15% of your bill / month) you have the option to get a discount of 15% of your bill every month.  Other than that, I don't see any difference in the plans except that you can get bigger tabs now.  When I called, I had the option to keep my tab going in the positive or to get the discount, I chose to keep going in the positive as I was told that once I reach the $150 positive tab it will automatically switch to discount my bill.
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Dennis, Mobile Master

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it sounds like you are on the $55 MB/SK plan.

Yes you can accumulate at the 15% rate until positive $150 tab.

After which nothing is automatically changed.

The new $55MB/SK plan is now $48 with the new tab system.  You are not getting 15% off.  You are just switching to the new No Tab plan (which are subject to change at any moment - just a warning)

$7 off of $55 is 12.7% anyways
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Mike Pulice

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That is the plan i'm on.
I do have my doubts about the automatic thing, but i guess time will tell on that one.

So your saying that if I did get the $48 plan, then when they change it I will be changing with it? or just that I should maybe get it now before it does change?

Also, I realize that the math didn't add up with 55 to 48, but If you add the tax on both and then apply the discount it does (if you round up...),  $60.50 to $52.80  is 14.858% 
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Dennis, Mobile Master

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Yea they never had automatic changing to the 10% discount originally. You had to call in to request it.

And in this case it is a plan change, so for sure they wont change it automatically. But just wait and see what happens.  I would like to know too.


Um.... tax is a percentage.  Since it looks like you are in SK and sales tax is 10% on top of the old price and on top of the new price, the % increase is the same.  Ex. If you double the price before or after tax, then the percent increase is still double (ie 100% increase).

So ($60.50 - $52.80) = $7.70
$7.70 off of $60.50 = ($7.70 / $60.50) = 12.7% discount
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dwaveyca

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I'm more confused now than before I read this thread. 

I just received this month's bill for my $25 Canada Wide plan, $25 + 0.75 data usage (which I seem to get every 3 or 4 months even though I have everything turned off). + taxes.  Koodo contributed $2.58 to my Tab, now at $116.18.  That's the 10% I've always received since I bought my phone outright when I started with Koodo; there's been no change to 15%.

It will likely take another year for my Tab to reach $150 but when it does, from what I've read here, I can expect that:
  1. The Tab will stop accumulating; and
  2. A 10% billing discount will begin automatically; or
  3. I'll have to call Koodo to have the 10% discount started, except;
  4. The 10% discount is now 15%, however;
  5. This discount is no longer available as the new plans have been discounted, meaning;
  6. The cost of my plan will effectively increase by virtue of the 10% Tab contribution ceasing when it reached $150 and the 10% billing discount no longer being available, except;
  7. The Tab never had any cash value so its loss can't be considered a price increase, although;
  8. I can use the $150 in the Tab to upgrade to a new phone, except;
  9. If I buy the new phone outright instead of on the new Tab, (at least according to the Koodo website) the price of the new phone isn't discounted by the amount on my old Tab; and
  10. Even if I buy the phone outright AND stay on my old plan (ie., no negative Tab), I still won't get either a 10% Tab contribution or a 10% billing discount; but
  11. I will instead have access to the new plans, which will allow me to pay $5/month more for +50 anytime minutes, call display and voicemail, however;
  12. Since I don't use the 150 anytime minutes I have now, and don't have call display or voicemail now because they're of no use to me, actually changing to one of those new plans wouldn't make sense.
Is that what Koodo means by simpler and more transparent?  Or am I even more confused than I appear to be?
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dwaveyca

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I'm more confused now than before I read this thread. 

I just received this month's bill for my $25 Canada Wide plan, $25 + 0.75 data usage (which I seem to get every 3 or 4 months even though I have everything turned off). + taxes.  Koodo contributed $2.58 to my Tab, now at $116.18.  That's the 10% I've always received since I bought my phone outright when I started with Koodo; there's been no change to 15%.

It will likely take another year for my Tab to reach $150 but when it does, from what I've read here, I can expect that:
  1. The Tab will stop accumulating; and
  2. A 10% billing discount will begin automatically; or
  3. I'll have to call Koodo to have the 10% discount started, except;
  4. The 10% discount is now 15%, however;
  5. This discount is no longer available as the new plans have been discounted, meaning;
  6. The cost of my plan will effectively increase by virtue of the 10% Tab contribution ceasing when it reached $150 and the 10% billing discount no longer being available, except;
  7. The Tab never had any cash value so its loss can't be considered a price increase, although;
  8. I can use the $150 in the Tab to upgrade to a new phone, except;
  9. If I buy the new phone outright instead of on the new Tab, (at least according to the Koodo website) the price of the new phone isn't discounted by the amount on my old Tab; and
  10. Even if I buy the phone outright AND stay on my old plan (ie., no negative Tab), I still won't get either a 10% Tab contribution or a 10% billing discount; but
  11. I will instead have access to the new plans, which will allow me to pay $5/month more for +50 anytime minutes, call display and voicemail, however;
  12. Since I don't use the 150 anytime minutes I have now, and don't have call display or voicemail now because they're of no use to me, actually changing to one of those new plans wouldn't make sense.
Is that what Koodo means by simpler and more transparent?  Or am I even more confused than I appear to be?
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Moonmack

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Okay, now I'm just very confused. I have the old double data plan with a tab medium. So I kick in $5 a month and Koodo puts in 15%. In a little over a year the tab hits $0. So then what happens? When I got the tab I was going to change to the 10% discount after two years, but is that still available? If I can't get the discount can I at least get 10% positive tab? This is the first I've heard the tab stops at zero and I'm hoping I just misunderstood. Otherwise Koodo has effectively raised my monthly bill by at least 10% and that does not sound very "choose happy" . . .
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Dennis, Mobile Master

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The 10% discount is gone. If you don't already have it, you can't get it anymore.

Once your tab hits zero, you will now contribute into positive tab. That maxes out at $150 and you have completed the old tab process. Now you can use your positive tab but you will gain nothing more. You cannot gain anymore positive tab ever again.

If you have the older kick butt plans then yes this effectively increased your costs after you are done the old tab process.
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LairdC

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I thought someone said here that we still get positive tab if we refer people to koodo. Is that still the case?
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Dennis, Mobile Master

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In Moonmack's scenario, Referrals can give positive tab. However moonmack can't earn positive tab via bill payments anymore since he/she is on the new tab system once he has reached positive 150 tab and then used the positive tab.
(Edited)
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Moonmack

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Okay. So I figure I've got four years to go before hitting the $150 limit. One on negative and three on positive tab. I'll hope they come out with some great plan in the meantime, but so far the double plans are the best I've seen in a very long time. Thanks for the clarification.

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