New Sim, Need help

  • 1
  • Question
  • Updated 3 years ago
  • Answered
How do I activate my new sim on my existing account, on this updated site?
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Madison Pilling

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  • frustrated

Posted 3 years ago

  • 1
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Paul Deschamps, Mobile Master

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Are you on postpaid or prepaid?
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Madison Pilling

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postpaid
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Mayumi, Mobile Master

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Self serve > Mobile Phone > Swap Mobile Phone  > Upgrade my current phone  >
"Does the new phone you're upgrading to use a SIM card?" - Select "yes", and enter a new sim # then continue

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