New Public Mobile Switch Promotion?

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I switched over from PM last weekend taking advantage of the $40/4gb + $100 credit promo, only to find that on Monday they sweetened the deal to 6gb. Is it possible for me to get bumped up to this? If I call Koodo service, will they charge me the $10 to call support? (I really dont get how support works on Koodo)
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Bojan Oro

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Posted 3 months ago

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dirk

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It is possible to switch to the new promotion. I had to call in twice as first there was the 5gb promotion and then the 6gb promotion. I see a $10 rebate on my bill so I didn't get charged but a $10 fee for 6gb isn't that bad of a deal.
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Goran, Mobile Master

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The fee is only for things that you can do yourself in self-serve. Since you cannot do this yourself, you will not be charged. You could also send a private message to Koodo via Facebook Messenger or DM via Twitter to get it changed. Up to you if you wanna wait likely over a hour on the phone or 24-36 hours for a FB/Twitter response for it.
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Bojan Oro

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Thank you very much gentlemen, you're a great help.

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