New prepaid sim in unlocked iPhone SE.. Topped up with minutes.. Texting is not working and no incoming calls

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  • Updated 1 year ago
Can call out but get recording when calling my new number from land line saying 'you have reached a number not equipped for incoming calls'... Also cannot send or receive texts
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marl

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  • frustrated

Posted 1 year ago

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David, Mobile Master

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How lng since set up? Sometimes it takes a few hours for all the calling services to recognize your new number.
Have you restarted your phone?
(Edited)
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marl

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Set up was about 5-6 hours ago... Yes I have restarted the phone and have also done a reset of the cellular.... Hoping that by tomorrow morning it will be working
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Paul Deschamps, Mobile Master

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Did you port an existing number to Koodo or got a new number from Koodo? If you ported a number in that can take anywhere from a couple minutes to a couple days.
(Edited)
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marl

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No, I chose a new number from Koodo but did read that even that may take a few hours so..... I'm trying to be patient..