New phone won’t connect to network with pre existing number

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  • Question
  • Updated 3 months ago
My new phoneiphone 6 and new plan, old number won’t access cellular. No messages or calls.
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Cheryl

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Posted 3 months ago

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David, Mobile Master

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Did you move the SIM from the old phone to the new?
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Dennis, Mobile Master

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Also try rebooting your phone.

Did you port your number over when you signed up?