New phone will not recognize the sim card

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  • Question
  • Updated 2 years ago
I want to switch my sim card into a Koodo phone that is the same as mine(my screen is cracked).It doesn't seem to recognize the sim card. What do I need to do?
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Chris

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Posted 2 years ago

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David, Mobile Master

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Have you rebooted the phone with the SIM card properly seated?
(Edited)
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Chris

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No I haven't tried that.I will try it now. Thanks