new phone not on any network - network unknown - LG with stylus

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  • Updated 10 months ago
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francine.randall

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Posted 10 months ago

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Sophia, Mobile Master

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Where did you buy the phone, Francine? In Canada or from another country?
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francine.randall

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in Canada
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Paul Deschamps, Mobile Master

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Hi Francine, Did you activate your SIM card through self serve or did they set it up when you purchased it?
Try turning the phone off and then back on by holding down the power button.