New Phone

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  • Updated 2 years ago
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I recently ordered an iphone se online and it arrived quickly, i have the nano sim and everything that comes with the plan, i need help activating the sim. I inserted the sim properly and it still shows "no service" please help!
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Andre Ag

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Posted 2 years ago

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David, Mobile Master

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Do you have an existing account, or are you a new customer?

Was there no instructions in the box describing how to activate your SIM?
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Andre Ag

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Hi David, the box contains the phone and its accessories, the invoice, a card containing my nano sim and a welcome brochure. I am a new customer. Any tips?
(Edited)
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Bernard, Official Rep

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Andre, the phone comes activated already. You should be able to just put in the SIM (make sure it's the right side up) and off you go.