new Koodo Lumia 435 phone prepaid internet not working

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Koodo Microsoft Lumia 435 Prepaid Top-Up added, internet and email and Microsoft apps not working
Photo of linda allan

linda allan

  • 92 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Did you add a data booster? You need one in order to use the internet and those types of apps

OR

You can connect to WiFi to use the internet and apps
Photo of linda allan

linda allan

  • 92 Points 75 badge 2x thumb
I was not told that, I did up my plan , but nobody told me I had to get a booster. I am very frustrated with this , I like my phone but it's costing me a lot now! Thanks for replying.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
None of the plans list data as included in them anyways. I get you're frustrated but you can't just assume there's data included if its not listed in the plan details. If you add a data booster, your internet and apps will start working.

The perks of boosters is that as long as you re-new your base plan on-time every month, your booster will rollover to the next month until its completely used up instead of having to buy data every 30 days even if you dont use it all.

This conversation is no longer open for comments or replies.