New galaxy s5 neo phone text mshs to virgin svce provider no longer being recvd

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  • Updated 2 years ago
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New koodo customer with new phone and after about three days my daughter no longer recieved my text mshs. I get hers and I have called koodo who had me turn the phone of then on....no change. We have checked for spam to is clear
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Marlo Daniel

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  • frustrated

Posted 2 years ago

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Nabil, Employee

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Hey Marlo,

Did you port in your phone number? Did you switch device (Android to iPhone)?

Thanks
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Marlo Daniel

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I ported my number and switched from a blackberry