new debit card number

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  • Updated 1 year ago
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Grant M. Penton

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Posted 1 year ago

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Allan, Mobile Master

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Could you provide some more information on what you are trying to do? If you pay your bills with your debit card and you have a new one just login to your bank and make sure Koodo is still set up there as an automatic payment. It should still be set up if you just got a new number and are still with the same bank!
Also I believe this should be in the questions section not praise. Just a little note for next time to ensure someone doesn't miss out on answering your question because they're looking in the wrong section!
(Edited)
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Grant M. Penton

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It took forever to find where to put the new information to get the new card registered. You need to make the path clearer on the site. Then the program told me about four times that the page didn't work when in fact it had. Most annoying glitch.
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Allan, Mobile Master

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When you first login to self-serve in the bottom right you will find "Register or change pre-authorized payment". From here you can change and view all your current billing optiions.
Also what was the error that you received four times? We may be able to help you out there or pass it on to the devs to take a look at!
(Edited)