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  • Updated 3 years ago
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can i speak to someone please
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Myesha Brown

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Posted 3 years ago

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Sophia, Mobile Master

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What is your question, Meysha? Please don't post personal information though, this is a public community :)
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RudyW

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We can help you here Myesha. Ask away.
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Bon Rivrs

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I found my stolen phone that I called in stolen how do u turn it back on
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RudyW

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Login to your account. Go to the 'mobile phone" l ink and look for Lost/Stolen tab. You can unsuspend there. If you dial 611 the system their IVR will also recognized that the phone is suspended. You can turn back there too as long as you know your pin.
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Bon Rivrs

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Don't have online set up yet
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Bon Rivrs

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Can. U unsuspended it for me please
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Mayumi, Mobile Master

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This is a public forum. You will need to call customer service if you don't have a self service account.
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Bon Rivrs

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Can u guys please unsuspend my phone its a Samsung galaxy s4 I called in 4 times yesterday they did it twice and put it back on suspended my bills paid I reported it stolen but found it and it's on black list can u please take it off black list or unflag it please it won't let me view my account if it would I could unsuspend it my self I can't even find the help icon can u guys please do it for me it would be mostly a preheated
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Robert, Mobile Master

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Hello there,

For this issue you would need to call Koodo directly. Dial *611 from your cellphone or



There may be some charges if you do it by phone because you can do it by yourself online! Here are a list of option available to you

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RudyW

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Just register online, set up your account than you will be able unsuspend.
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Mayumi, Mobile Master

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What did customer service said about your account/phone? Why they suspend it again?

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