New account using my phone that my ex husband had on his plan

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  • Updated 8 months ago
Im going to open up a new plan in my name but have to change my number I had on my phone that was on my husband's plan..will I lose sll yhe contacts and pics that's on my phone now when the number gets changed?
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unknown

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  • so confused

Posted 8 months ago

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Dinh, Mobile Master

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If you are using current phone with the new number, pictures, contacts, and texts are likely in the same spots like before.
Contacts, pictures and text are stored in the phone. If you changed your phone (with the number), make sure you know how to transfer those to the new one.
(Edited)
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David, Mobile Master

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Unless your ex is opposed to releasing the number, you could do a transfer of ownership, and retain your number, as well at the phone and current plan.
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unknown

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I was told since he owes money I can't do that till he pays but I was told earlier by another Rep I can and I just take over from day of transfer..I got two answers
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Mayumi, Mobile Master

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If account owner (your ex husband) has an account for over 90days and his bill is up to date, then he can initiateĀ a transfer of ownership.
But in you case, I don't believe he can release/transfer your number out if he still owes money.

You won't lose your contact and pictures because of number change.
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Dinh, Mobile Master

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If a rep from Koodo said you can do what you wanted, then you can ask him/her to do it for you.

I recalled you had another topic asking the same issue, opening another one for the same problem is confusing. For existing accounts, it is complicated, involved your ex also. It is much better if you could list out all the detail, like how much he owned, what is the plan he is on and you are on, how much is on the Tab...